How to Deal with an Angry Customer

Comments

[Jason]

mmmmmm. Desk Twinky.

[Nicole Grotepas]

Twinkies are the perfect diplomacy tool. Nicely done!

[Michael]

I used to work retail and I would have LOVED to have a conversation of this sort with a customer.

[Arthur]

Angry Customer Man always makes me laugh. Does he have a name? A backstory? Why is he still a loyal customer, and what is he buying?? I must know!

[Soul of Wit]

Mmm, Twinkie.

[brwarner]

I've only just started reading these comics but frankly they're the funniest things I've seen in quite a while(Y)

[Patrick]

I enjoy the customer-that-doesn't-like-you guy. Comics with him are like watching an episode of Sanford and Son with Aunt Ester.

[Tim]

Ahhh... this brings back fond memories of retail. *shudder*

[atec]

is this a rerun?

still hilarious though...

[Aviatrix]

I love that, taken straight, the narration in this comic -- and most of them I suppose -- gives actually good advice. It's just so subversively implemented.

[deimos]

our customers deserve the best. Sounds like the post office.

[BobisOnlyBob]

My general feeling is that the customer is a "buyer", a representative for a much larger company that purchases hundreds of units of whatever Scott's company makes. Probably software.

[your mom]

We have generic twinkies in our vending machines at work called "Creme Filled Partners." - 98% Gross, 2% Sexy.

[Rachel]

You are amazing. Do not ever stop

[Randitty]

I forgot all about twinkies. Mmmm...

[isiah]

Is this a common issue for you at your job? Angry annoyed tourists that want there way.

[greymase]

Top ratings. Me love you long time.
I think it was Will Rogers who said, "Diplomacy is the art of saying 'Nice Doggie' 'til you can find a big enough rock..."
For more modern times, it seems we should substitute angry customer and desk twinkie for doggie and rock, respectively.

[Locke]

Beautifully done!

[Mary]

I'm planning to apply for a retail job in the fall, so I imagine many conversations like this will be taking place. Uh, inside my head. Where the we-don't-fire-you-for-sassing-people policy is.

[jeric]

It's not like he really "outsmarts" the Angry Guy: he just doesn't really care.

[Nancy]

I too love all the comics with Angry Customer Man, but Panel 2 of this one in particular made me laugh and laugh

[bretzysdude]

Okay, I'm in a laughing fit now. Did not expect him to offer a Twinkie.

What do you DO in this company anyway, Scott? I'm assuming you don't work for Hostess Product Development.

[me]

i love how most of the captions are actually good advice, but the comic just skewers it in a funny way.

[Queenofmuffins]

Clearly I'm not the only one here wondering what Scott's job is...

[itjustwerks]

"We have generic twinkies in our vending machines at work called "Creme Filled Partners." - 98% Gross, 2% Sexy."

This comment made me laugh almost as much as the comic. Kudos to Scott and "your mom".