How to Be Diplomatic — Basic Instructions

In my experience, the person who controls the availability and the quality of the coffee supply in an office wields great power. Maybe the fact that the office I worked in was in Seattle in the early 2000s had something to do with that, but what can I say? My experiences are what they are.

Of course, messing with the coffee supply was a dicey proposition, because lack of caffeine in the morning makes coffee addicts irritable, and causing that irritability by failing to supply the coffee in the first place gives them all an obvious target upon which to focus their irritability.

I think that’s why the British Navy used to placate the sailors with rum. Deny someone their rum and they get more rational, not less.

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