How to Keep from Losing Your Temper

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Is there anything less likely to calm an angry person down than telling them to calm down? Does that ever work?

Only once have I ever lost my temper and called a coworker an idiot to his face. In my defense, he tried to tell me that the theme from Raiders of the Lost Ark was the theme from Superman. I think we can all agree that my actions were perfectly justified.

 

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